Hamlett

Privacy Policy

Effective Date: June 1, 2025

Last Updated: June 1, 2025

Snowbox AS ("we", "our", or "us") operates the mobile app Hamlett ("the App") to help neighbors in condominiums share available parking spots. This Privacy Policy explains how we collect, use, and protect your information when you use the App.

1. Information We Collect

Required Information:

  • Email address – used to authenticate your account.
  • Phone number – used for communication between users only when a parking spot is being shared/rented.

Optional Information:

  • Name – you may choose to add your name, which will be visible to neighbors when your parking spot is being shared/rented.

The app collects basic data about the Condominium such as address, organization number, available parking spots and contact details of a member of its board.

We do not collect:

  • Sensitive personal data such as financial, health, biometric, or precise location information.
  • Passwords for authentication, since authentication is handled by a third-party provider (Firebase by Google).
  • Payment-related data (such as credit card numbers), since our payments are handled by a third-party provider (Stripe).

2. How We Collect Information

We collect information:

  • When you sign up to the App.
  • When you update your profile in the "Me" section of the app.

3. Use of Information

We use your data to:

  • Authenticate and authorize users.
  • Enable and support parking spot sharing.
  • Facilitate communication between neighbors during the parking spot sharing.
  • Comply with legal obligations when required (e.g., Stripe's KYC process).

4. Third-Party Services

We use the following third-party services:

Firebase (by Google)

Stripe

  • Used to process payments.
  • Stripe may collect credit card information or other personal information as part of its payment or identity verification process (KYC – Know Your Customer).
  • Hamlett does not store your financial information.
  • Privacy policy: https://stripe.com/privacy

5. Data Storage and Security

  • Your data is stored in our backend, hosted on Microsoft Azure SQL.
  • All data is encrypted in transit using HTTPS.
  • We follow security best practices to protect your data from unauthorized access or disclosure.

6. GDPR Compliance

If you are located in the European Economic Area (EEA), the following applies to you:

Legal Basis for Processing:

We only process your personal data when we have a legal basis to do so under the General Data Protection Regulation (GDPR), such as:

  • Your consent (e.g., when you voluntarily provide your name)
  • Contractual necessity (e.g., providing the core services of the app)
  • Legal obligation (e.g., anti-fraud or payment regulations)
  • Legitimate interests (e.g., ensuring the safety of the service)

Your Rights:

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict how we use your data
  • Request a copy of your data (data portability)
  • Withdraw your consent at any time (where processing is based on consent)

To exercise any of these rights, contact us using the form at the bottom of this page.

7. Children's Privacy

Hamlett is not intended for use by children or teenagers. We do not knowingly collect personal data from anyone under the age of 18.

8. Your Data Rights

You can request access to, correction of, or deletion of your personal data at any time. To make such a request use our contact form.

We will respond to all requests within the timeframe required by applicable law.

9. Changes to This Privacy Policy

We may update this policy occasionally. If we make material changes, we will notify users in the app or via email. Please check this page periodically for updates.


Delete My Data

If you would like to request deletion of your personal data, you can use the form below. We will process your request in accordance with applicable data protection laws.